# Chat projects Group chats for one brand or topic, and keep instructions and files in the project so every chat inside it uses them automatically. Source: https://infinall.ai/docs/chat/chat-projects Last checked: 2026-10-26 ## What it is A chat project is a home for one brand or topic. You write instructions once, add files such as brand guides and past campaigns, and every chat inside the project uses them automatically. ## Who can use it Everyone. The code does not limit projects by plan. A chat project belongs to your account and only you see it. Chat projects are separate from Studio projects. ## Cost Mixed. Creating and managing a project is free. Replies in a project follow the normal chat cost: **Auto** is free, other choices use credits. ## Where to find it Open **Infinall Chat** and click **Projects** in the chat sidebar. ## Buttons and controls The Projects list: | # | Name in the app | What it does | Plan | | --- | --- | --- | --- | | 1 | New project | Opens the create window. | Both | | 2 | Search projects | Filters the list by name or description as you type. | Both | | | Create your first project | Shows only when you have no projects. Same as **New project**. | Both | | | (project card) | Each card shows the name, the description, the chat count, the file count and when it was updated. Click it to open. | Both | The Create a project window: | # | Name in the app | What it does | Plan | | --- | --- | --- | --- | | | Name | Required. Example: Brewtown Coffee. | Both | | | What is it about? (optional) | A short description. | Both | | | Create project | Creates it and opens it. It stays grey until you type a name. | Both | | | Cancel | Closes the window. | Both | Inside a project: | # | Name in the app | What it does | Plan | | --- | --- | --- | --- | | | Project options | The three dots at the top right. Opens **Rename** and **Delete project**. | Both | | | Chats in this project | The list of chats in the project, with a count. The message box above it starts a new chat inside the project. | Both | | | Edit instructions | The pencil in the **Instructions** card. Opens a box. Use **Save** or **Cancel**. | Both | | | Add files | The plus in the **Files** card. Opens your file picker. | Both | | | Remove file | The x on a file card. Shows when you hover. | Both | ## How to create a project 1. Click **Projects** in the chat sidebar. 2. Click **New project**. 3. Type a **Name**. Add a short description if you like. 4. Click **Create project**. ## How to set instructions 1. Open the project. 2. In the **Instructions** card, click **Edit instructions**. 3. Write how Infinall AI should work here: voice, audience and rules. Example: "Write in a warm, witty voice. Never say cheap. End posts with a call to action." 4. Click **Save**. ## How to add files 1. Open the project. 2. In the **Files** card, click **Add files**, or click the box that says "Add brand guides, product docs or past campaigns". 3. Choose files. "Reading files..." shows while they are read. 4. A card appears for each file. Click **Remove file** to take one out. ## How to put a chat in a project - To start in a project: open the project and type in its message box. - To move an existing chat: open the three dots next to the chat in the sidebar and choose **Add to project** or **Move to project**, then pick a project. Choose **Remove from project** to take it out. - In an open chat: click the plus button (**Add files**), then **Add to project**. The list says **Move this chat to** and marks the current one with **Current**. **New project** is at the bottom, and **Remove** shows if the chat is already in one. ## Options explained **Instructions.** Text that applies to every chat in the project. **Files.** Documents Infinall AI can read in every project chat. They are read once and searched when needed. **Capacity meter.** The Files card shows how much of the project's file space is used, for example "12% of project capacity used". It is measured against about 1,000,000 tokens of reading space. **Brand.** A project does not pick a Brand Brain by itself. Pick the brand in the chat's **Brand Brain** chip. See [use your brand](/docs/brand-brain/use-your-brand). **Delete project.** Deletes the project and every chat and file in it. It asks you to confirm and cannot be undone. ## Limits - Project file types: PDF, DOCX, TXT, MD, CSV and JSON. - Each project file can be up to 20 MB. - A project name can be up to 120 characters and a description up to 500 characters. - Files must contain readable text. Pictures and scanned PDFs do not. ## When something goes wrong | Message in the app | What it means | What to do | | --- | --- | --- | | Give the project a name. | You tried to create a project with no name. | Type a name. | | Project not found. | The project does not exist or is not yours. | Open it from the project list. | | (file name) exceeds the 20 MB file limit. | A project file is too big. | Use a smaller file. | | No readable text in (file name). Use PDF, DOCX, TXT, MD or CSV. | The file has no text Infinall can read. | Use a text based file. | | Could not read (file name): (reason) | The file could not be parsed. | Try another copy. | | Upload failed. | The upload did not finish. | Try again. | | Couldn't move that chat. Try again. | Moving a chat failed. | Try again. | ## Questions ### Are my project files private? Yes. A project belongs to your account and only you see it. The code has no project sharing. ### Do instructions apply to old chats? They apply to every chat that is in the project, including chats you move in. ### What happens when I delete a project? The project, all its chats and all its files are deleted. This cannot be undone. ### Can I use more than one project in a chat? No. A chat belongs to one project or none. ### Do project files cost credits? Reading and storing them is free. The reply that uses them follows the normal chat cost.