# Memory, skills and connectors Teach chat what to remember, add reusable skills from a library or GitHub, and connect your tools. All three live under Customize. Source: https://infinall.ai/docs/chat/memory-skills-and-connectors Last checked: 2026-10-26 ## What it is Customize is where you shape chat. **Memory** is what Infinall AI remembers about you and your business. **Skills** are reusable sets of instructions. **Connectors** link chat to your other tools. ## Who can use it Everyone. The code does not limit memory, skills or connectors by plan. ## Cost Free, no credits. Setting up memory, skills and connectors never uses credits. The replies that use them follow the normal chat cost. ## Where to find it Click **Customize** in the chat sidebar. It has three tabs: **Skills**, **Connectors** and **Memory**. The same screens are in Settings, under **Memory**, **Skills** and **Connectors**. In a chat, the plus button (**Add files**) also has quick **Skills** and **Connectors** lists and a **Memory** switch. ## Buttons and controls | # | Name in the app | What it does | Plan | | --- | --- | --- | --- | | 1 | Skills | Tab for skills. | Both | | 2 | Connectors | Tab for connectors. | Both | | 3 | Memory | Tab for memory. | Both | | 4 | Yours | Switch on Skills and Connectors. Shows what you added. | Both | | 5 | Discover | Switch on Skills and Connectors. Shows the library to browse. | Both | | 6 | Search skills | A box. On Connectors it reads "Search connectors". | Both | | 7 | Add | A purple button. Opens a menu. On Skills: **Create a skill**, **Import from GitHub**, **Browse skill library**. On Connectors: **Add custom connector**, **Browse connectors**. | Both | | 8 | Auto skills | A switch on **Skills**, **Yours**. On means Infinall AI picks the right skill for each request. Off means skills run only when you type /skill-name. | Both | | | Use memory | The switch on **Memory**, named **Memory**. Starts on. | Both | | | Add (memory) | Saves what you typed in "Add something for Infinall to remember..." | Both | | | Clear all | On **Memory**. Opens a confirm window. | Both | | | Edit memory / Delete memory | Pencil and bin on a memory row. Show when you hover. | Both | | | Remove | The bin on a skill or connector. | Both | | | Retry | On a connector that failed to connect. | Both | | | Use in chat | On a skill you opened from the library. Starts a new chat with the skill filled in. | Both | | | Add skill | On a skill you opened from the library. Installs it. | Both | ## How to turn memory on or off - In the chat: click **Add files**, then the **Memory** switch. - In Customize: open **Memory** and use the **Memory** switch. - In Settings: open **Memory** and use **Use memory**. Memory starts on. When it is off, Infinall AI does not learn from the chat. ## How to add, edit and delete memories 1. Open **Customize**, then **Memory**. 2. Type in "Add something for Infinall to remember, e.g. Our brand voice is playful and direct" and click **Add**. 3. Hover over a memory to see **Edit memory** and **Delete memory**. 4. To remove all of them, click **Clear all**, then confirm with **Clear (number) memories**. Your chats are not deleted. You can also say "remember..." or "forget..." in any chat. ## How to create a skill 1. Open **Customize**, **Skills**, then **Add**, then **Create a skill**. 2. Fill in **Name** (for example Product launch email), **When to use it (one sentence)** and the instructions. The command shows as /name. 3. Click **Save skill**. 4. Use it by typing / in a chat and picking it, or let **Auto skills** pick it. You can also type /skill in a chat to save the chat's approach as a skill. ## How to browse the skill library 1. Open **Customize**, **Skills**, then **Discover**. 2. Pick a category, or search. 3. Click a skill to read it. Click **Add skill** to install it. A tick shows on skills you added. ## How to import skills from GitHub 1. Open **Add**, then **Import from GitHub**. 2. Paste a public repository link, for example https://github.com/owner/repo. A folder link works too. 3. Click **Import skills**. Every SKILL.md file in it is installed. A message tells you how many were added. ## How to add a connector 1. Open **Customize**, **Connectors**, **Discover**. 2. Search or pick a category. Featured ones show first. 3. Click a connector. Paste your key or token if it asks, or sign in with your account if it offers that. Click **Connect**. 4. A connected one shows "Connected" with its tool count. ## How to add a custom connector 1. Open **Add**, then **Add custom connector**. 2. Enter a **Name** and the **MCP server URL**. The address must start with https://. 3. Paste an API key or access token if the server needs one. It is stored privately for your account. 4. Click **Connect**. Only connect servers you trust. ## How to approve a connector action Some actions pause and ask first. A card appears at the bottom right with **Approve tool call**, the tool name and its details. Click **Approve** to let it run, or **Deny** to stop it. ## Options explained **Memory categories.** Memories are grouped as About you, Business and brand, Audience, Goals, Preferences, Instructions, Tools and Other. Memory never keeps API keys, passwords or card numbers. **Skill sources.** Each skill shows where it came from: Library, GitHub or Created by you. The library has marketing categories such as Ads, Social Media, SEO and Email. **Connector sign in.** Connectors use one of four ways: No sign-in needed, API key, Access token or Sign in with account. **Using skills.** Type / in the message box to list skills. Type /skill-name and your request to force a skill. You can stack several. ## Limits - Infinall keeps up to 500 memories and drops the least important after that. - A memory can be up to 500 characters. - Infinall uses up to 8 of the most relevant memories on each message. - A skill's instructions can be up to 40,000 characters. - One GitHub import installs up to 300 skills. - The connector directory is large, and a small hand checked set is featured first. - Infinall reads up to 40 tools from each connector. - One connector result is cut off at 30,000 characters. ## When something goes wrong | Message in the app | What it means | What to do | | --- | --- | --- | | That looks like a secret (API key, password, or card number). Memory is not a safe place for it. | You tried to save a secret as a memory. | Remove the secret. | | Memory is empty. | You saved a blank memory. | Type something. | | Memory not found | The memory is gone. | Refresh the list. | | Name and instructions are required. | A skill needs both. | Fill in both. | | Skill not found | The skill is gone. | Refresh the list. | | Enter a GitHub repository URL, e.g. https://github.com/owner/repo | The link is not a repository. | Paste a repository link. | | Repository not found or not public. | The repository is private or missing. | Use a public repository. | | No SKILL.md files were found in that repository. | Nothing to import. | Try another repository or folder. | | The MCP server URL must start with https:// | The address is not secure. | Use an https address. | | The server rejected your API key or token. Check that it is correct and has full access. | The key was refused. | Paste the key again. | | This connector needs you to sign in or add an API key. | The connector needs access. | Sign in or add a key. | | No MCP server was found at that URL. | The address returned not found. | Check the URL. | | That URL is not an MCP endpoint. Check the server URL in the setup guide. | The address is not an MCP address. | Use the address from the setup guide. | | The server did not respond in time. Try again. | The connector timed out. | Try again. | | Could not reach that server. Check the URL. | The server cannot be reached. | Check the URL. | | The connector's server had an error. Try again in a moment. | The connector's server failed. | Try again later. | | Could not connect to this server. Check the URL and your key. | Any other connection failure. | Check the URL and key. | | This sign-in link expired. Please try connecting again. | The sign in took too long. | Start sign in again. | | This connector does not support account sign-in. Use an API key instead. | Sign in is not offered here. | Use an API key. | ## Questions ### Does memory see my private chats? Memory learns lasting facts from chats while it is on. Turn the switch off for a chat you want kept out. A memory only holds a short fact, not a whole chat. ### Can I see and delete what Infinall remembers? Yes. Open **Customize**, **Memory**. You can edit or delete any memory, or use **Clear all**. ### What is the difference between a skill and a connector? A skill is a set of instructions. A connector gives chat access to another tool's data and actions. ### Are my connector keys safe? They are stored on the server for your account and never shown in your browser again. ### Will a connector act without asking? Some actions pause and ask you to **Approve** or **Deny** first.