# The sidebar

Every sidebar item explained: workspace switcher, Home, Projects, Library, Infinall Chat, Distribution, AI Editor, Brand Brain, credits and your account menu.

Source: https://infinall.ai/docs/getting-started/sidebar
Last checked: 2026-10-26

## What it is

The sidebar is the menu on the left of every screen. It holds your workspace switcher, the main screens, a live credits card and your account menu.

## Who can use it

Everyone. Two things depend on your role in the account: **Billing** and **Refer & earn** in the account menu, and the **Top up** or **Upgrade** link on the credits card, are only shown to the account Owner. Teammates see an "Account balance" note instead.

## Cost

Free, no credits. Opening any sidebar item never uses credits.

## Where to find it

It is on the left of every screen. Use the panel button at the top to fold it down to icons, and click the **Infinall** icon to open it again. On a phone it is a drawer. Open it with the menu button in the top bar. It closes when you tap an item.

## Buttons and controls

![The sidebar with the workspace switcher, navigation items, credits card and account menu](/docs/screens/getting-started/sidebar.webp)

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| # | Name in the app | What it does | Plan |
| --- | --- | --- | --- |
| 1 | Infinall | The logo. Takes you to Home. | Both |
| 2 | Collapse sidebar | Folds the sidebar down to icons. Once folded, **Expand sidebar** opens it. | Both |
| 3 | Switch workspace | Shows your current workspace. Opens the list of workspaces. | Both |
| 4 | Home | The prompt box and mode tabs. | Both |
| 5 | Projects | Everything you have made, in one list. | Both |
| 6 | Library | Real ads to browse, save and clone. | Both |
| 7 | Infinall Chat | The full chat screen. | Both |
| 8 | Distribution | Plan and publish posts and ads. A red badge shows unread messages. | Both |
| 9 | AI Editor | Edit videos on a timeline. | Both |
| 10 | Brand Brain | Your saved brands. | Both |
| 11 | Credits | The credits card. Click it to see your credit history. | Both |
| 12 | Top up | On the credits card. Hover to see it. Opens the credit packs. Shows for the Owner on Pro. | Pro |
| | Upgrade | Same place as **Top up**, but for the Owner on Free. Opens Billing. | Free |
| 13 | Open account menu | Your picture, name and email. Opens the **Account menu** with your account links. | Both |
| | Support | Support tickets and chat. Shows only for support staff as an admin link. | Staff |

## The account menu

Click **Open account menu**. A menu opens upward.

| Name in the app | What it does | Who sees it |
| --- | --- | --- |
| Credits | Opens Settings, Credits. | Everyone |
| Refer & earn | Opens your referral page. | Owner |
| Billing | Opens Settings, Billing. | Owner |
| Settings | Opens Settings. | Everyone |
| Help & docs | Opens these docs in a new tab. | Everyone |
| Support | Opens the Support page. | Everyone |
| Report a bug | Opens the bug report box. | Everyone |
| Log out | Signs you out. | Everyone |

## How to switch workspace

1. Click **Switch workspace** under the logo.
2. In the **Workspaces** list, click the workspace you want.
3. The screen reloads with that workspace's work.

## How to create a workspace

1. Click **Switch workspace**.
2. Choose **New workspace**.
3. Type a name in **Workspace name**.
4. Choose **Create**, or **Cancel** to back out.

## How to delete a workspace

1. Click **Switch workspace**.
2. Click the delete icon on the workspace row.
3. In **Delete workspace?**, choose **Delete workspace**, or **Cancel**.

Your default workspace has no delete icon. It cannot be deleted.

## How to check your credits

1. Look at the card above your name. It shows your balance, a bar split into Free and Pro credits and your plan.
2. Click the card to open Settings, Credits.
3. When you spend credits, the number counts down and a short minus amount flashes.

For an owner the card is labelled **Credits**. For a teammate it is labelled **Team credits**, with the note "Shared account balance. Campaigns you run are billed to the account Owner."

## How to open the sidebar on a phone

1. Tap the menu button at the top left.
2. Tap an item. The drawer closes and the screen opens.

On Home, a credits chip also shows in the top bar.

## Options explained

**Folded sidebar.** Items show only their icons. When your pointer rests on the folded rail on a laptop it opens by itself and folds again when you move away. Click **Collapse sidebar** to keep it folded.

**Workspace.** A workspace keeps its own work. Your default workspace is the one you started with.

**Low balance.** The credits card turns amber when your balance falls under 20 credits.

**Badge on Distribution.** A red number shows unread social messages. It is a dot when the sidebar is folded.

**Bell.** The bell at the top right of every page shows your notifications. It is not part of the sidebar.

**Help button.** The **?** button next to the bell opens the docs page for the screen you are on, in a new tab. If a screen has no page of its own, it opens the docs home.

## Limits

- Free accounts: 2 workspaces.
- Pro accounts: unlimited workspaces.
- The credits card turns amber under 20 credits.

## When something goes wrong

| Message in the app | What it means | What to do |
| --- | --- | --- |
| Oops, something went wrong | The app hit an error while loading. | Reload the page. If it stays, use **Report a bug**. |
| Can't reach our servers right now. Check your connection and try again. | Your device could not reach Infinall. | Check your connection and try again. |

## Questions

### Why can't I see Billing?

**Billing** and **Refer & earn** are only for the account Owner. Ask the Owner, or see the Team and account section.

### Why does my credits card say Team credits?

You are a teammate. Work you start is billed to the Owner's balance, so the card shows the shared balance with no top up link.

### How do I get more credits?

On Pro, hover the credits card and click **Top up**. On Free, the link reads **Upgrade** and opens Billing. See [Your credit balance](/docs/credits/credit-balance).

### Can I delete my default workspace?

No. It has no delete icon.

### Where did my Studio items go?

Everything you make is under **Projects**.
