# Invite your team

Invite teammates by email, choose their role and workspace, track pending invites, and accept an invite you received.

Source: https://infinall.ai/docs/team/invite-your-team
Last checked: 2026-10-26

## What it is

The **Team** card lists the people on your account and lets the Owner invite more by email. An invite gives the person one role and access to one workspace.

## Who can use it

Only the account Owner can invite. On the Free plan the app switches the **Invite** button off and shows "Upgrade to Pro to invite teammates.". Teammates who are not Owners see the member list only, with the note "Only the team Owner can invite, change roles, or remove members."

Anyone with an invite link can accept it, on any plan. The email you sign in with must match the email the invite was sent to.

## Cost

Free, no credits. Inviting people and accepting invites never uses credits. Work your teammates start uses the account Owner's credit balance.

## Where to find it

Open **Settings**, then **Team & workspaces**. The **Team** card is under the **Workspaces** group.

## Buttons and controls

<!-- shot: team/invite-your-team -->

| # | Name in the app | What it does | Plan |
| --- | --- | --- | --- |
| 1 | Team | The title of the card. | Both |
| 2 | N / M members | A badge that counts used seats against the cap. Active members and pending invites both use a seat. | Both |
| 3 | Invite | Opens the invite form. Owners only. It turns into **Cancel** while the form is open. It is off on Free and when the team is full. | Pro |
| | Upgrade to Pro to invite teammates. | A hint next to the button on Free. | Free |
| | Your team is full (5 seats). | A hint next to the button when every seat is used. | Both |
| | Invite a teammate | The title of the open form. | Both |
| | Close invite | The small X at the top right of the form. It closes the form. | Both |
| 4 | Email | The email address to invite. The box shows "teammate@example.com" as a hint. Press Enter to send. | Both |
| 5 | Role | Editor, Commenter or Viewer. Starts on Editor. | Both |
| 6 | Workspace | The one workspace the person can use. It starts on the workspace you are in. Your default workspace shows "(Personal)". | Both |
| 7 | Send invite | Sends the email. It stays off until the Email box holds a valid address. | Both |
| | Can access: | A line under the form that names the workspace the invite grants. | Both |
| | Pending invites | A list of invites not yet used, with the email, the role, "expires" and a date, and the workspace. Owners only. | Both |
| 8 | Revoke | Cancels a pending invite and frees its seat. | Both |
| | Invite history | Past invites that were accepted, revoked or expired, newest first, each with a status tag. Read only. | Both |

## How to invite a teammate

1. Open **Settings**, then **Team & workspaces**.
2. In the **Team** card, choose **Invite**.
3. Type their email in **Email**.
4. Pick a **Role**.
5. Pick a **Workspace**. Check the **Can access:** line.
6. Choose **Send invite**. The invite shows under **Pending invites**.

The person gets an email with a link. The link works for 7 days.

## How to cancel an invite

1. In **Pending invites**, find the email.
2. Choose **Revoke**. The seat is free again.

A revoked invite moves to **Invite history**. You cannot revoke an invite that was already accepted.

## How to accept an invite

1. Open the link in the invite email.
2. If you are signed in, you see "Joining the team..." and then "You've joined the team." The app takes you to **Settings**.
3. If you are signed out, sign in first with the same email the invite was sent to. The invite is accepted right after you sign in.
4. Open the workspace switcher in the sidebar. The workspace you were invited to is in the list.

If you do not have an account yet, make one with the invited email address first.

## Options explained

**Editor**: can create, edit and delete work and spend credits in the workspace. Commenter and Viewer can look at work and comment, but not create it. **Commenter** and **Viewer** have the same access. See Roles and permissions.

**Workspace**: an invite opens one workspace, not the whole account. The Owner can add more workspaces for that person later.

**Seats**: the Owner counts as one seat. Every pending invite also holds a seat until it is accepted, revoked or expired.

## Limits

- A team has at most 5 seats in total, counting the Owner, active members and pending invites. The server enforces this on every plan.
- An invite link lasts 7 days.
- **Invite history** shows the latest 8 entries.
- Only one pending invite can exist for the same email at a time.

## When something goes wrong

| Message in the app | What it means | What to do |
| --- | --- | --- |
| Your team is full (5 seats). Revoke a pending invite or remove a member first. | Every seat is taken. | Revoke an invite or remove a member, then try again. |
| That person is already a member of this team. | The email already belongs to an active member. | Nothing to do. |
| There's already a pending invite for that email. | An invite to that email is still open. | Revoke it first if you want to send a new one. |
| Could not send the invite. | The invite failed and the server gave no reason. | Try again. |
| Could not revoke the invite. | The revoke failed. | Refresh and try again. |
| Could not load your team. | The member list did not load. | Refresh the page. |
| Team information is unavailable right now. | The app could not find your account. | Refresh the page. |
| That invitation link isn't valid. | The link is wrong or was already replaced. | Ask the Owner to send a new invite. |
| That invitation has expired. Ask the team owner to send a new one. | The link is past its date. | Ask the Owner for a new invite. |
| That invitation was sent to a different email address. | You are signed in with another email. | Sign in with the invited email. |
| The team you were invited to is full. | No seat was free when you accepted. | Ask the Owner to free a seat. |
| You're already a member of this team. | The invite was used before. | Nothing to do. |
| That team no longer exists. | The team was removed. | Contact the Owner. |
| We couldn't add you to the team, but you're signed in to your own account. | Accepting failed for another reason. | Ask the Owner to send a new invite. |

## Questions

### How many people can I invite?

The team holds 5 seats in total, and you count as one. So you can have up to four teammates. Pending invites also hold a seat.

### Can I invite someone on the Free plan?

On Free the app switches the **Invite** button off and shows "Upgrade to Pro to invite teammates." Upgrade in **Settings > Billing** to use it. The plan comparison in Billing lists a different number of users for Free, but the app applies only the seat limit above.

### Why can I not see the Invite button?

Only the account Owner sees it. Teammates who are not Owners see the member list and a note that only the Owner can invite.

### Do my teammates use my credits?

Yes. Work they start is billed to the account Owner's balance. In the sidebar they see "Team credits" and a note about this.

### Will my teammate see all my workspaces?

No. The invite opens only the workspace you pick. You can add more later from the member row.

### What happens when the invite expires?

The link stops working. The person sees that the invitation has expired. Send a new invite.
