# Profile and appearance

Change your photo, display name, username and sign-in email, and find the theme and motion switches.

Source: https://infinall.ai/docs/team/profile-and-appearance
Last checked: 2026-10-26

## What it is

The **Account** screen holds your profile: your photo, display name, username and sign-in email. How the app looks (theme and motion) lives on the **General** screen.

## Who can use it

Everyone. Free and Pro accounts have the same Account screen. The code puts no plan limit on it.

## Cost

Free, no credits. Changing your profile never uses credits.

## Where to find it

Open **Settings** from the account menu at the bottom of the sidebar, then **Account**. For the theme, open **Settings**, then **General**.

## Buttons and controls

![Account settings with the profile photo, display name, username and sign-in email](/docs/screens/team/profile-and-appearance.webp)

<!-- shot: team/profile-and-appearance -->

| # | Name in the app | What it does | Plan |
| --- | --- | --- | --- |
| 1 | Profile photo | Your photo. With no photo it shows your initials. A hint reads "JPG, PNG or WebP, up to 5 MB." | Both |
| 2 | Upload | Opens a file picker so you can choose an image. | Both |
| 3 | Use camera | Opens your camera. Your browser asks for permission. | Both |
| | Take photo | Takes the picture. Shows while the camera is on. | Both |
| | Cancel (camera) | Turns the camera off. Shows while the camera is on. | Both |
| | Save photo | Saves the chosen or taken photo. It shows only after you pick or take one, and reads "Saving..." while it works. | Both |
| 4 | Display name | The name shown for you. | Both |
| 5 | Username | Your handle, shown with an @ in front. It is switched off when you have no changes left. | Both |
| | You changed this recently. Try again later. | A note under Username when you cannot change it now. | Both |
| 6 | Save changes | Saves the name and the username together. It stays off until something changed. | Both |
| 7 | Sign-in email | Shows your current email. | Both |
| 8 | Change email | Opens the change form. | Both |
| | New email | The address you want to use. | Both |
| | Current password | Your password. Needed to change your email. | Both |
| | Send code | Sends a code to the new address. | Both |
| | Code sent to (your new email) | The code box. It takes digits only. | Both |
| | Confirm | Checks the code and saves the new email. | Both |
| | Cancel (email) | Closes the email form. | Both |

The Danger zone group at the bottom has **Deactivate account**. It has its own page: Deactivate or delete your account.

## How to change your photo

1. Open **Settings**, then **Account**.
2. Choose **Upload** and pick a picture, or choose **Use camera** and then **Take photo**.
3. Choose **Save photo**. You see "Profile photo updated."

## How to change your display name or username

1. Open **Settings**, then **Account**.
2. Edit **Display name**, **Username**, or both.
3. Choose **Save changes**. You see "Profile saved."

## How to change your sign-in email

1. Open **Settings**, then **Account**.
2. Next to **Sign-in email**, choose **Change email**.
3. Type the **New email** and your **Current password**, then choose **Send code**.
4. Open the email on the new address and copy the 6 digit code.
5. Type it in the code box and choose **Confirm**. You see "Email updated."

If you signed up without a password, set one first in **Settings > Security**. The form tells you this.

## How to change the theme

1. Open **Settings**, then **General**.
2. Under **Theme**, choose **System**, **Light** or **Dark**.
3. Under **Motion**, choose **System** or **Reduced** to cut back animation.

The theme is saved to your account. The Motion setting is saved only in the browser you use, so set it again on another browser.

## Options explained

**Username**: letters, numbers, underscores and hyphens only. Capital letters are turned into lowercase. Usernames are unique across Infinall.

**Display name**: the name the app shows for you in the account menu and on your profile.

**Theme**: **System** follows your computer. **Light** and **Dark** are fixed.

**Motion**: **System** follows what your computer asks for. **Reduced** cuts back page changes and the effects while a reply is written.

## Limits

- A photo must be an image file, up to 5 MB.
- A display name can be up to 100 characters.
- A username has 3 to 30 characters.
- You can change your username 2 times in any 90 day window. After that the field is switched off until the oldest change is 90 days old.
- The email code works for 60 minutes.

## When something goes wrong

| Message in the app | What it means | What to do |
| --- | --- | --- |
| Choose an image file. | The file you picked is not an image. | Pick a JPG, PNG or WebP. |
| Image must be under 5 MB. | The photo is too big. | Pick a smaller one. |
| Camera access was blocked. Allow camera permission in your browser. | Your browser refused the camera. | Allow the camera for this site and try again. |
| Could not upload the photo. | The photo did not save. | Try again, or try another image. |
| This username is already taken. | Someone else has it. | Pick another. |
| You can only change your username once every 90 days. | You used up your username changes. The message says "once" but the app really allows 2 in the window. | Wait until the field is switched on again. |
| Username must be 3-30 characters and contain only letters, numbers, underscores, and hyphens | The username has a wrong character or length. | Fix it and save again. |
| New username is the same as your current username | You did not change it. | Type a different one. |
| Please set a password before changing your email. Use the forgot password flow. | Your account has no password yet. | Set a password in **Settings > Security**. |
| Current password is incorrect | The password in the email form is wrong. | Check it and try again. |
| An account with this email already exists. | The new address belongs to another account. | Use a different address. |
| New email is the same as your current email | You typed your current address. | Type the new one. |
| Incorrect code. Try again. | The code is wrong. | Check the code and try again. |
| Code expired. Request a new one. | The code is too old or was never sent. | Choose **Change email** and start again. |
| Could not start the email change. | Sending the code failed. | Try again. |

## Questions

### Why can I not change my username?

You have used all your changes for the current 90 day window. The field is switched off and says "You changed this recently. Try again later."

### Does my email change right away?

Only after you confirm the code. The old address also gets a note that the email changed. You may be asked to sign in again afterwards.

### Where is dark mode?

In **Settings > General**, under **Theme**.

### Does the theme follow me to another device?

Yes. It is saved to your account. The Motion setting is not. It stays in the browser.

### Can I use my Google photo?

New accounts get a generated picture, and Google sign-ups may get their Google photo. Save a new photo to replace it.
