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Privacy Policy

Last Updated: February 22, 2026

Infinall ("Infinall", "we", "our", or "us") is a technology platform providing AI-powered tools for content creation and code generation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the Infinall Grow and Infinall Build services.

1. Information We Collect

Account Information

When you create an Infinall account, we collect your full name, email address, and password (stored as a secure hash). You may optionally provide a profile picture.

Usage Data

We collect data about how you interact with our platform — including prompts submitted to the Infinall Build and Infinall Grow, generated projects, campaign history, session metadata, and feature usage patterns.

Payment Information

Billing is processed via Razorpay. We do not store full card numbers or CVVs. We retain transaction records, invoice data, and subscription status for accounting and support purposes.

Third-Party Connections

If you connect social media accounts (YouTube, X/Twitter, WordPress) through the Infinall Grow, we store OAuth tokens and relevant profile metadata to enable publishing on your behalf.

Communications

If you contact support or subscribe to our newsletter, we collect your email and any content you submit.

2. How We Use Your Information

  • Provide, operate, and improve our AI services
  • Authenticate your identity and manage your account sessions
  • Process payments and maintain billing records
  • Publish and schedule content to connected platforms on your behalf
  • Send transactional emails such as OTPs, invoices, and receipts
  • Send product updates and newsletters (you may opt out at any time)
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations under applicable law

3. Data Storage and Infrastructure

Your data is stored using Amazon Web Services (AWS), including DynamoDB for structured data and S3 for generated media assets. Our primary infrastructure region is ap-south-1 (Mumbai, India). Media generated by the Infinall Grow (videos, images, audio) is stored in S3 and accessible via secure, time-limited URLs.

4. Data Sharing

We do not sell your personal data. We share data only in the following limited circumstances:

  • Service Providers: AWS (infrastructure), Razorpay (payments), ZeptoMail (email), Google AI / ElevenLabs (AI generation), Tavily (search)
  • Platform Integrations: YouTube, X (Twitter), WordPress — only when you explicitly connect these accounts
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Retention

We retain your account data for as long as your account is active. Generated project files and campaign assets are retained for 90 days after creation, after which they may be deleted. You may request deletion of your account and associated data at any time by contacting us at support@infinall.ai. Account deletion is permanent and irreversible.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your account and data
  • Withdraw consent for data processing where consent is the legal basis
  • Object to processing of your data for direct marketing purposes
  • Export your data in a portable format

7. Security

We implement industry-standard security measures including JWT-based authentication, bcrypt password hashing, HTTPS-only communication, AWS IAM role-based access controls, and rate limiting. While we strive to protect your data, no system is completely secure. We encourage you to use a strong, unique password and enable two-factor authentication where available.

8. Cookies and Tracking

Infinall uses browser localStorage (not traditional cookies) to store authentication tokens on your device. We do not use third-party advertising trackers or analytics cookies. Basic, anonymous usage analytics may be collected to improve platform performance.

9. Children's Privacy

Infinall is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice on the platform. Your continued use of Infinall after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or requests, contact us at:

Infinall

India

support@infinall.ai

© 2026 Infinall. All rights reserved.