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Getting started

  • What is Infinall
  • Create an account and sign in
  • Your first five minutes
  • The Home screen
  • The sidebar
  • Free vs Pro

Credits, plans and billing

  • Free vs Pro
  • What is a credit
  • What uses credits and what is free
  • Price before you confirm
  • Credit packs
  • Your credit balance
  • Upgrade to Pro and pay
  • Invoices, renewal and cancelling
  • Refer and earn

Brand Brain

  • What a Brand Brain is
  • Add a brand from your website
  • Edit your brand sections
  • Refresh your brand and see versions
  • Use your brand in Image, Video, Motion, Audio and Chat
  • Hide and restore a brand

Projects and the Studio canvas

  • Find and open your projects
  • Move around the canvas
  • Use and resize the chat panel
  • Versions and the history of an item
  • Comments and pins on an image
  • Review links and what a reviewer sees
  • Download and export your work
  • Rename and delete

Image

  • Create an image from a prompt
  • Sizes and aspect ratios
  • Quality levels
  • Number of images and variations
  • References and uploads
  • Edit an image by describing the change
  • Edit a selected area
  • Upscale and sharpen an image
  • Use your brand in images
  • Resize, grade, restyle and relight an image
  • Image problems and fixes

Motion

  • What is Motion
  • Make a motion video
  • Watch your video being made
  • Upload your files: logo and brand
  • Change a video
  • Tweaks and comments on a motion video
  • Add music and voiceover
  • Export and download your MP4
  • Failed videos and Motion questions

Video

  • Create a video
  • Video formats
  • Length, shape, quality and versions
  • The storyboard
  • Avatars
  • Voice
  • Edit a finished video
  • Re-voice and audio in a video
  • Download and save your finished video
  • When a video fails or you cancel it
  • Video questions

Audio

  • Make a voiceover from a script
  • Write the script for me
  • Emotions, pauses and speed
  • Captions and transcription
  • Music and sound effects
  • Clone your voice

Ad Spy

  • Search a brand or keyword in Ad Spy
  • Read your Ad Spy results
  • Save competitor ads to a folder
  • Recreate a competitor ad
  • Ad Spy costs and common questions

Library

  • Browse real ads in Discover
  • Save and organise in Library folders
  • Clone a Library image into a project

Infinall Chat

  • Ask a question in Infinall Chat
  • Auto mode and quality levels
  • Model Council
  • Research
  • Web search and live data
  • Files and images in chat
  • Artifacts: documents, slides, web pages and charts
  • Chat projects
  • Memory, skills and connectors
  • Share a chat and delete chats

Distribution

  • Social Hub overview
  • Connect social accounts
  • Connect an ad account
  • Calendar and posts
  • Caption limits per platform
  • Best time to post
  • Paid ads from the Social Hub
  • Lead forms and leads
  • Boost a post
  • Reply to messages in the inbox
  • Answer comments and Google reviews
  • Manage your contacts
  • Send broadcasts and message sequences
  • Set up automatic replies with Automations
  • Read your analytics and reports
  • Distribution settings and questions

AI Editor

  • Open the AI Editor
  • Import media into the editor
  • Edit on the timeline
  • Text, text animations and captions
  • Effects, transitions, adjustment layers and masks
  • Colour grading and colour looks
  • Mix and add audio
  • Use the AI tools
  • Templates and recipes
  • Projects, autosave, history and undo
  • Export your video
  • Keyboard shortcuts in the AI Editor

Team and account

  • Workspaces
  • Invite your team
  • Roles and permissions
  • Profile and appearance
  • Security: password and sessions
  • Deactivate or delete your account

Settings

  • Theme and motion settings
  • Choose your notifications
  • Connect your apps
  • Memory and skills

Help

  • Contact support
  • Troubleshooting by error message
  • Limits and specs
  • Platforms, file types and sizes
  • Keyboard shortcuts
  • Glossary
  • What's new
Docs

Credits, plans and billing

What credits are, what is free, Free vs Pro, top ups and invoices.

Free vs ProSee exactly what you get on Free and what Pro adds, row by row, based on what the app actually checks.What is a creditOne credit is worth one US cent. Learn how many credits you get, when they reset, and which ones roll over.What uses credits and what is freeLearn which actions use credits and which are always free, such as saving, exporting, downloading and viewing.Price before you confirmSee the exact price before you confirm paid work, and get your credits back when something fails.Credit packsBuy one-time credit packs on Pro. Pack credits never expire. See the four pack sizes and how checkout works.Your credit balanceSee how many credits you have, where they came from, and every change to your balance.Upgrade to Pro and payUpgrade to Pro monthly or yearly, manage saved payment methods, and use coupon codes and redemption codes.Invoices, renewal and cancellingFind your invoices, understand renewal and the grace period, cancel Pro, and see what happens to your Pro credits.Refer and earnShare your referral link and earn credits when someone you refer buys Pro for the first time.
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Contact

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