Ask a question in Infinall Chat

Q: How do I get a different answer?

Press Regenerate under the reply. Or press Edit message on your own message, change it and press Send . Both keep the old reply as a version.

Q: How do I make Infinall remember something from this chat?

Press Pin (always remember this) under the message. To remember things across all chats, see memory .

Q: Does Infinall Chat use my Brand Brain?

Yes, when you pick one in the Brand Brain chip. Chat also uses it for images. See use your brand .

Type a message, attach files if you like, and get an answer. Learn every button on the chat screen, from the sidebar to Send.

Free and ProSome actions use creditsSidebar > Infinall Chat, or Home > Chat

#What it is

Infinall Chat is where you ask questions, write copy, plan campaigns and research topics. You type a message and Infinall AI answers, using your Brand Brain if you picked one.

#Who can use it

Everyone. Free and Pro accounts both get the full chat screen. Free accounts start with 1,000 credits and can use any chat setting until those run out. A few options are Pro only, and each is marked on its own page: Deep and Max research, Model Council with other than 3 reviewers, and live data lookups.

#Cost

Mixed. Auto replies are free, with a fair use limit. A reply from a single chosen engine, a Model Council answer, research, images, reading speech in a video, voice typing and any message sent after your credits reach zero all use credits. The app does not show a price before you send a chat message. Credits are taken after the reply, based on the engine that answered, and a reply that fails costs nothing. See price before you confirm.

#Where to find it

Click Infinall Chat in the left sidebar of the app. You can also open the Chat tab on Home, type there and send: the message opens Infinall Chat. Your chats are listed in the chat sidebar, grouped by day.

#Buttons and controls

#	Name in the app	What it does	Plan
1	Close sidebar	Hides the chat list to give the reply more room. When it is hidden, Open sidebar (wide screens) or Chats (narrow screens) brings it back.	Both
2	Search chats	Filters your chat list as you type.	Both
3	New chat	Starts a new empty chat.	Both
4	Projects	Opens your chat projects.	Both
5	Artifacts	Opens the Artifacts library.	Both
6	Brand Brain	Opens the Brand Brain screen.	Both
7	Customize	Opens skills, connectors and memory.	Both
8	How can I help you today?	The message box. Press Enter to send, Shift and Enter for a new line. After your first message it reads "Reply to Infinall...".	Both
9	Add files	The plus button. Opens a menu: Add files or photos, Add to project, Skills, Connectors, Create image, Web search, Memory and Research.	Both
10	Voice typing	Records you and types what you say into the message box.	Both
11	Send message	Sends your message. It stays grey until you type something or attach a file.	Both
12	Write ad copy	A starter card under the box. Fills the box with a ready prompt. Nothing is sent until you press Send message.	Both
13	Plan a launch	Starter card, same as above.	Both
14	Study a competitor	Starter card, same as above.	Both
15	Compare channels	Starter card, same as above.	Both
	Brand Brain chip	Sits next to the plus button. Shows Brand Brain until you pick a brand, then shows its name. Opens a list of your brands with No Brand Brain at the end.	Both
	Model picker	Sits on the right of the toolbar. Choose Auto, Model Council or one engine, and turn on Extended thinking. See Auto mode and quality.	Both
	Stop generating	Shows while a reply is being written. Esc does the same.	Both
	Stop and send this instead	Shows if you type while a reply is running. It stops the reply and sends your new message.	Both
	Share	Top right. Shows only after the chat has a message. See share and delete.	Both
	Copy	Under a message. Copies it.	Both
	Pin (always remember this)	Under a message. Pinned messages are always kept in what Infinall reads. The button then reads Unpin (stop always remembering).	Both
	Edit message	Under your own message. Lets you change it and send again.	Both
	Previous version / Next version	Shows after you edit a message. Switch between the old and new replies, for example 1 / 2.	Both
	Regenerate	Under the latest reply. Asks for a fresh answer.	Both
	Branch to new chat	Under a reply. Copies the chat up to that message into a new chat. The original is unchanged.	Both
	Scroll to latest	Round arrow at the bottom. Shows when you have scrolled up.	Both
	Show earlier messages	Shows at the top of a long chat. Loads older messages.	Both

#How to ask a question

Open Infinall Chat. Click New chat if you are in an old chat.
Optional: open the Brand Brain chip and pick a brand so the answer fits it.
Type in the message box.
Press Send message, or press Enter.
Read the reply as it is written. Press Stop generating if you want to end it early.

#How to type with your voice

Click Voice typing and speak.
Click it again to stop. The button also stops by itself after a pause. Esc cancels.
Check the text that appeared, then press Send message.

#How to change what you sent

Hover over your message and click Edit message.
Change the text and press Send. The old reply stays as a version, and you can switch back with Previous version.

#Options explained

Reply streaming. The reply appears word by word. While Infinall AI works you may see small cards: a to-do list for bigger jobs, a searching card when it reads the web, and a research card for research.

Questions from Infinall AI. Sometimes Infinall AI asks you a few questions first. A form shows the choices. Pick one, or type your own under "Or type your own answer...", then press Send answers.

Under each reply. A small line shows which engine wrote the reply. For Auto it shows an Auto badge. When a reply was cut off by Stop generating, the line "Stopped. Edit your message or regenerate to continue." shows.

Long text you paste. If you paste text of 2,000 characters or 25 lines or more, it becomes a text file attachment named pasted-text.txt instead of filling the box.

Slash skills. Type / in the box to open your skills list. See skills.

Leaving the page. A reply that is already running keeps going if you open another page. A pulsing dot next to the chat in the sidebar shows it is still working.

#Limits

You can attach up to 5 files to one message. See files and images.
A chat name can be up to 120 characters.
Long chats show 60 messages at a time. Use Show earlier messages for older ones.
Auto allows 6 messages a minute, 60 an hour and 300 a day.
A voice typing clip can be up to 2 minutes and 5 MB. You can send 20 clips a minute and 300 an hour.
Infinall always keeps your last 4 messages word for word. Older turns are summarised and large files are searched, so nothing is dropped.

#When something goes wrong

Message in the app	What it means	What to do
You're out of credits. Top up or upgrade to keep chatting.	Your balance is zero or below, and the choice you made uses credits.	Switch to Auto, or add credits in Settings > Billing.
We couldn't check your credits right now. Try again in a moment.	The credit balance could not be read.	Send the message again.
The model could not answer this time. Try again or pick another model.	The reply failed. You are not charged.	Press Regenerate or pick another engine.
The model is busy right now. Try again in a few seconds or pick another model.	The engine is overloaded.	Wait a moment, or pick another engine.
This chat is longer than the model can read at once. Start a new chat, or pin only what matters and try again.	The chat is too long.	Start a New chat, or pin the messages that matter.
No response came back. Try again.	Nothing was returned.	Send again.
The server did not return a response.	The request failed with no detail.	Send again.
This reply was interrupted. Send your message again to retry.	A reply was cut off, for example by a restart.	Send the message again.
A message or at least one attachment is required.	You tried to send an empty message.	Type a message or add a file.
Couldn't save this chat. It will retry on your next message.	Saving the chat failed.	Send another message.
Couldn't open that chat. Try again.	Opening a chat from the list failed.	Click the chat again.
Conversation not found.	The chat id is wrong or not yours.	Open a chat from the list.

#Questions

#Can I send a file without typing anything?

Yes. You need either a message or at least one attachment.

#What is the difference between Auto and choosing an engine myself?

Auto is free and picks the best engine for each message. Choosing one yourself uses credits. See Auto mode and quality.

#Does a reply stop if I leave the chat?

No. A reply that is already running keeps going on the server. Open the chat again later and it is there.

#How do I get a different answer?

Press Regenerate under the reply. Or press Edit message on your own message, change it and press Send. Both keep the old reply as a version.

#How do I make Infinall remember something from this chat?

Press Pin (always remember this) under the message. To remember things across all chats, see memory.

#Does Infinall Chat use my Brand Brain?

Yes, when you pick one in the Brand Brain chip. Chat also uses it for images. See use your brand.

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Last checked against the app on 26 October 2026. View as Markdown

Auto mode and quality levelsLet Auto pick the best engine for each message for free, or choose one yourself and set how long Infinall AI thinks.Model CouncilGet one combined answer from several AI reviewers who answer, review each other anonymously, and agree on a final answer.ResearchTurn on Research and Infinall AI plans, searches the web, reads pages, checks claims and writes a cited report. Choose Quick, Deep or Max.Web search and live dataLet chat check the live web, read a page or a whole site you point to, and on Pro collect live data like ads, social posts, places and trends.Files and images in chatAttach files and photos to a message, make images from chat, edit a picture by describing the change, and open results in Image Studio.Artifacts: documents, slides, web pages and chartsDocuments, slide decks, web pages and charts open in a side panel where you can edit, see changes and export. The Artifacts library keeps them all.Chat projectsGroup chats for one brand or topic, and keep instructions and files in the project so every chat inside it uses them automatically.Memory, skills and connectorsTeach chat what to remember, add reusable skills from a library or GitHub, and connect your tools. All three live under Customize.Share a chat and delete chatsShare a chat as a read only link, branch it, rename or delete chats, and answers to common chat questions.Price before you confirmSee the exact price before you confirm paid work, and get your credits back when something fails.What uses credits and what is freeLearn which actions use credits and which are always free, such as saving, exporting, downloading and viewing.The Home screenPick a mode, describe what you want in the prompt box, choose a brand and send it. Starter cards fill the box for you.